Frequently Asked Questions

How do I install Freeview?

With a Freeview approved Receiver or MyFreeview Recorder (look for the Freeview logo on the product), and a working satellite dish or UHF aerial already on your roof, installation is relatively simple and it's unlikely you'll need any help to set up.  Check out our 'how to' videos for set up instructions.

If your new digital receiver/recorder doesn't tune in automatically, then we suggest you first call the manufacturer for assistance (the phone number should be in the packaging or on the product guide). If this doesn't solve the problem, contact an installer to get a quote for their assistance.

If you've purchased a non-approved digital receiver / recorder, we suggest you contact the person you purchased it from for assistance.