Frequently Asked Questions

What do I do if my reception is still poor?

Please check that you've got your digital receiver connected properly. Sometimes all it takes is a 'factory reset' or 're-installation' - press the 'menu' button on the digital receiver remote and follow the menu options.

If you are still having a problem we suggest first call the manufacturer for assistance (the phone number should be in the packaging or on the product guide). If this does not solve the problem then call an installer. If they cannot solve the problem then return to the retailer for more assistance.

If you have purchased a non-approved digital receiver we suggest you contact the person you purchased it from for assistance.